Disability Inclusion and Organizational Commitment

Authors

  • Mason Turner Faculty of Business and Economics, University of Melbourne, Australia

Keywords:

Disability inclusion, Organizational commitment, Workplace accessibility, Organizational justice, Employee belonging

Abstract

Disability inclusion has moved from a narrow compliance concern to a central question of organizational justice, talent sustainability, and employee belonging. This conceptual scholarly article examines how accessible work systems, equitable human resource practices, supportive leadership, workplace accommodations, and an inclusive climate shape affective, continuance, and normative organizational commitment among employees with disabilities. Drawing on social exchange theory, organizational justice, perceived organizational support, and the three-component model of commitment, the article argues that inclusion strengthens commitment when employees experience dignity, voice, reliable access, fair opportunity, and confidence that disclosure will not lead to stigma or career loss. It also explains why symbolic diversity statements, isolated accommodations, and compliance-only approaches often fail: they place responsibility on the individual while leaving job design, technology, managerial behavior, and advancement systems unchanged. The analysis integrates nine dimensions of inclusion and proposes a practical pathway through which inclusive structures generate perceived support and psychological safety, which then encourage trust, identification, discretionary contribution, and intention to remain. Particular attention is given to intersectionality, hybrid work, assistive technology, accessible recruitment, performance management, and accountable measurement. The article concludes that organizational commitment is most durable when disability inclusion is treated as an ordinary feature of organizational design rather than an exceptional response to individual need.

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Published

2023-09-30